Top Professionals Technology Company Limited(collectively "we", the "Company", "TOPPROT" )wholly owned this website and mobile application, respect the privacy rights of visitors to theplatform and of individuals who participate in, access or sign up to any of the Company's services,activities or online content (collectively referred to as "Services"). We endeavor to ensure that allour collection, transmission, storage and usage of personal data shall be carried out in compliancewith the Personal Data (Privacy) Ordinance, Cap 486 of the laws of the Hong Kong Special Administrative Region ("PDPO").
The term "personal data" shall have the meaning ascribed to it by PDPO.
PURPOSE OF COLLECTION AND USE OF PERSONAL DATA
Personal data collected from you may be used by the Company for:
identifying you and any accounts you hold with us
enabling the provision of the Services to you
conducting identity verification and/or credit checks
processing of payment instructions or collection of amounts outstanding from you in relation to the provision of the Services
order processing, billing and fulfilment direct marketing of the Services
direct marketing of the products and services of the Company’s business partners
designing services for you
conducting research, statistical analysis and behavioral analysis
conducting program viewership survey and analysis
customer profiling and analysing your purchasing preferences
customising the Company’s website and its content to your particular preferences
provisioning of customer services
handling your complaints and account enquiries
fraud prevention and detection
making such disclosures as required by applicable laws, rules and regulationsany other purposes directly related to the purpose for which the personal data were originally collected
TYPES OF PERSONAL DATA COLLECTED
Types of personal data collected by the Company may include:
1. Your personal information and contact information such as your name, gender, date of birth,identity card number, telephone number, social media contact, email address, residential address,mailing address, and billing address;
2. Your business information such as business registration number (if applicable), company name and business title;
3. Your account details, including account numbers, or user accounts;
4. Your house hold income range, and personal interest; and
5. IP address, real-time geographic location data, browser settings, browsing records, and/orother Internet log information of your computer or mobile device.
CONFIDENTIALITY, DISCLOSURE AND SECURITY OF PERSONAL DATA
The Company does not trade your personal information and contact information for gain withoutyour written consent. All personal data collected and held by the Company will be kept confidential, but where disclosure is necessary for the Company to comply with any statutory obligations orrequirements, or for the Company to provide the Services to you or to carry out the originalpurpose, or a directly related purpose, for which the personal data were collected, those data maybe provided to the following parties (whether within or outside Hong Kong): Competent court of law, law enforcement agencies, or other governmental or statutory authorities,institutions or organisations; Company’s associated companies, contractors, agents, sellers or suppliers of the goods/services, or other service operators, who are involved in the sale and marketing, administration or provisionof the Services; Any other person under a duty of confidentiality to the Company including a member of its group ofcompanies, IT consultants, data processors, auditors, accountants, or lawyers, which hasunder taken to keep such information confidential; andBanks, financial institutions, credit card issuing companies or debt collection agencies.Any questions, comments, suggestions or information other than personal data sent or posted to our website, or any part of the site by you will be considered as voluntarily provided to the Company on a non-confidential and non-proprietary basis. We reserve the right to use, reproduce,disclose, transmit, publish and/or post elsewhere such information freely, including passing it toany associated company for example, in connection with the development and marketing of services and to meet user needs.
All reasonable efforts are made to ensure that any personal data held by the Company is stored ina secure and safe place.All personal data which we collect is kept confidential to the best of our ability. You will appreciate however, that we cannot guarantee the security of transmission.
TRANSFER OF PERSONAL DATA OUTSIDE HONG KONG
If necessary, the Company may transfer the personal data to places outside the Hong Kong Special Administrative Region for carrying out the purposes, or the directly related purposes, forwhich the personal data were collected. All the transfer of those personal data will be carried out incompliance with the requirements of the PDPO.
RETENTION OF PERSONAL DATA
Unless there is a mandatory legal requirement for us to keep your personal data for a specifiedperiod, we will only retain your personal data for as long as is necessary to fulfill the purpose forwhich the personal data were originally collected.
The Company intends to use the personal data collected from you in direct marketing and theCompany requires your consent for that purpose. Your name, telephone number, email address,contact address, social media contact, products and service portfolio information, transactionpattern and behavior, browsing records, content viewing habits, and personal interest held by the Company may be used by the Company in direct marketing of the Services and the followingclasses of products or services offered by the Company’s business partners or the register edmerchants of website and application, including, but not limiting to, mother and baby, beauty and health, electronics, fashion, food and beverage, household, lifestyle, sports, telecommunications,media and entertainment, which may be of interest to you.We may contact you by mail, telephone, social media, SMS, text/picture/video message, fax,email. If you prefer not to receive any direct marketing communications from us, you can opt out atany time by updating your preferences through your registered account or a unsubscribe linkprovided. Upon receipt of your request, we shall cease to so use your personal data without chargeto you.
recognise you whenever you visit this websiteobtain information about your preferences, viewing and browsing behavior, online movements anduse of the Internetkeep track of the items stored in your shopping basket and take you through the checkout processcarry out research and statistical analysis to help improve our Services and to help us betterunderstand our visitor and customer requirements and intereststarget our marketing and advertising campaigns and those of our business partners andadvertisers more effectively by providing interest-based advertisements that are personalised toyour interestsmake your online experience more efficient and enjoyableenable tighter security
DATA ACCESS AND CORRECTION
Top Professionals Technology Company Limited
10/F, New Hennessy Tower, 263 Hennessy Road, Wan Chai, Hong Kong
For the attention of: Personal Data Officer
The Company reserves the right to charge you a reasonable fee for complying with a data access request as permitted by the PDPO.